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Retailers Put Bigger Emphasis on Fresh Food and 1-hour Delivery Services

Retailers Put Bigger Emphasis on Fresh Food and 1-hour Delivery Services

SEOUL, April 6 (Korea Bizwire) — To better cope with the changing face of the retail market, super supermarket (SSM) chains are strengthening their fresh food sections and launching near-distance delivery services. Homeplus Express, run by South Korean hypermarket chain operator Homeplus Co., transformed about one third of its roughly 300 outlets nationwide to ones [...]

Retailers Ramp Up Mobile Marketing to Cope with Rising Popularity of Mobile Shopping

Retailers Ramp Up Mobile Marketing to Cope with Rising Popularity of Mobile Shopping

SEOUL, Feb. 17 (Korea Bizwire) — South Korean retailers are ramping up mobile efforts as the popularity of mobile shopping continues to grow. Shinsegae International Inc., the apparel arm of retail giant Shinsegae, opened seven special category sections, including its in-house daily necessity brand Jaju, on the mobile screen of its luxury shopping platform S.I. [...]

Retailers Compete over Same-day Delivery Service

Retailers Compete over Same-day Delivery Service

SEOUL, Jan. 14 (Korea Bizwire) — South Korean retailers are competing over same-day delivery as the coronavirus pandemic drags on. Demand for same-day delivery has been increasing among double-income households as it allows them to receive any delivery if ordered two or three hours before they get off work. The hypermarket chain Lotte Mart reported [...]

Major Retailers Roll Out Satisfaction Guarantees for Fresh Produce

Major Retailers Roll Out Satisfaction Guarantees for Fresh Produce

SEOUL, Jan. 4 (Korea Bizwire) — Customer satisfaction guarantees offering full refunds are spreading among South Korean retail industry. Based on judgment that an aggressive refund policy could contribute to attracting more customers, the nation’s major retailers are actively introducing policies guaranteeing satisfaction and promising to offer full refunds to dissatisfied customers. South Korean hypermarket [...]

No Panic Buying for Korean Consumers Despite Stricter Social Distancing Measures

No Panic Buying for Korean Consumers Despite Stricter Social Distancing Measures

SEOUL, Dec. 1 (Korea Bizwire) — Despite stronger social distancing measures being rolled out in South Korea resulting from the spread of the COVID-19 pandemic, local consumers are showing signs of no panic buying with sales at online shopping malls growing at a marginal rate. Shinsegae Co.’s integrated online shopping mall SSG.COM said that its [...]

Retail Giants’ Sales Dip Over 2 tln Won This Year amid Pandemic: Poll

Retail Giants’ Sales Dip Over 2 tln Won This Year amid Pandemic: Poll

SEOUL, Oct. 19 (Korea Bizwire) — Combined sales by South Korea’s retail giants are estimated to have declined more than 2 trillion won (US$1.75 billion) on-year in the first nine months of this year on the fallout of the COVID-19 pandemic, a poll showed Monday. Industry leader Lotte Shopping and its rivals Shinsegae and Hyundai [...]