SEOUL, Jan. 10 (Korea Bizwire) — While there has been a controversy over ‘reverse discrimination’ of smartphone manufacturers, the South Korean government will increase the length of warranties by the end of the first half of the year. South Korea has had shorter warranty periods compared to those in other countries. Warranties will last for [...]
SEOUL, Mar. 20 (Korea Bizwire) – The quality of smartphone manufacturers’ warranty services provided in South Korea fall behind those of other countries despite the average sales prices being higher here, industry watchers said Tuesday. Samsung Electronics Co. is currently preparing the launch of the so-called Samsung Mobile Care service in South Korea, where users can [...]
SEOUL, Oct. 1 (Korea Bizwire) – As the market share of imported cars in the Korean automobile industry approaches to 15 percent, consumer satisfaction on the imported wheels are much higher than that of Korean-made ones. The only weakness of the imported cars was after sale services. Marketing Insight, automobile specialized research firm, released its study [...]