SEOUL, Nov.12 (Korea Bizwire) – The Korea Consumer Agency has announced the results of a survey on consumer satisfaction among food delivery applications. Baedaltong showed the highest satisfaction rate, while Yogiyo ranked last. Four items were evaluated in the survey, ‘provision of information’, ‘ordering and delivery’, ‘fulfillment of promises’ and ‘customer service’. Baedaltong ranked first, [...]
SEOUL, Sept.1 (Korea Bizwire) – The operators of the food delivery application ‘Yogiyo’ announced that they have started a 24-hour service. The customer satisfaction center as well as the delivery service center, which were previously both open from 10 a.m. to 4:30 a.m. the next day, started a 24-hour service on August 17. Officials explained [...]
SEOUL, July 30 (Korea Bizwire) – Food delivery applications have started a war on commissions to draw in new members. ‘Baedal Minjok’, which ranks first in market share, decided to eliminate commissions on instant payment for the first time in the business. One of its main competitors, ‘Yogiyo’, announced that they would also release a [...]
SEOUL, July 27 (Korea Bizwire) – Operators of three major food delivery apps, including Baedal Minjok, Yogiyo and Baedaltong, have joined together to promote safety awareness for delivery people, notorious for their disorderly manner in driving their motorcycles. According to the National Police Agency, it has signed an MoU with the Korea Occupational Safety and [...]
SEOUL, Feb. 2 (Korea Bizwire) – The ubiquity of mobile devices including smartphones has contributed to changes in the way Koreans make menu choices when they eat out, as more and more Koreans are searching for food information online. According to a recent survey on “eating out trends in 2014” jointly conducted by the Korea [...]
SEOUL, Jan. 15 (Korea Bizwire) — Amid controversy over the encroachment of sole proprietor small businesses by the rise of O2O (online to offline) business, it is expected that service fees of delivery apps, representing O2O business, will decrease over time. According to a report released by the KB Financial Group Research Institute, sales of [...]
SEOUL, Dec. 9 (Korea Biziwire) – Baedaltong, the third largest food delivery app by market share in Korea, has reportedly handed a large number of its shares over to German online distributor Delivery Hero. On December 8, Baedaltong announced that it recently accepted an investment of an undisclosed amount from the German firm, which became [...]
SEOUL, Nov. 14 (Korea Bizwire) — Food delivery app service providers are waging a fierce battle surrounding how much they charge to food establishments. Recently, Yogiyo accused its rival Woowa Brothers Corp., the company providing the “Nation of Delivery” service of improper advertising to the Fair Trade Commission. In addition, it filed a complaint with the court [...]
SEOUL, Aug. 18 (Korea Bizwire) – Korea is famous for fast and convenient food delivery. At any time, people can enjoy delivered food like fried chicken, Chinese food, Korean food and even instant ramen, to just name a few. In this already lucrative food delivery market, high-tech food delivery apps are pouring fuel for more [...]
SEOUL, July 26 (Korea Bizwire) – Yogiyo, a food delivery application, revealed their research results on the type of pizzas ordered through the app and their website from January to June of this year, and Koreans’ favorite pizza turned out to be “Bulgogi pizza.” Selected by CNN Go as one of the World’s 50 [...]