Budget Airlines' Check-in and Booking Systems Restored Following Global Tech Outage | Be Korea-savvy

Budget Airlines’ Check-in and Booking Systems Restored Following Global Tech Outage


Passengers crowd around Jeju Air Co.'s ticketing counters at Jeju International Airport on July 19, 2024, as the budget airline's check-in and booking systems suffered disruptions in the aftermath of a global technical outage. (Yonhap)

Passengers crowd around Jeju Air Co.’s ticketing counters at Jeju International Airport on July 19, 2024, as the budget airline’s check-in and booking systems suffered disruptions in the aftermath of a global technical outage. (Yonhap)

SEOUL, July 20(Korea Bizwire) – Some low-cost airlines in South Korea had fully restored their check-in and booking systems 12 hours after disruptions caused by a global technical outage, which also affected the IT and financial sectors around the globe, the state-run airport operator said Saturday.

Incheon International Airport Corp. said three budget airlines — Jeju Air Co., Eastar Jet Co. and Air Premia Inc. — had recovered their ticketing and booking systems as of 3:30 a.m.

A total of 92 flights were delayed due to the disruptions, according to the airport operator.

The airport operator said due to the global tech outage, a total of 13 foreign flights at Incheon Airport and two other domestic airports were also delayed or canceled.

The tech outage was caused by a glitch in cybersecurity firm Crowdstrike’s software, which caused Microsoft’s Windows operating system to crash.

The three airlines use computer systems based on Microsoft’s cloud service.

Online game companies here were also affected by the technical outage.

The management of Black Desert of South Korean game developer Pearl Abyss posted a notice on its website Friday and said it experienced “server instability” due to “sudden failure” in its equipment.

Other game makers, like Gravity Co., the developer of online role-paying game Ragnarok, said they also suffered disruptions.

(Yonhap)

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