Kakao Mobility Under Potential Investigation for Suspected Unfair Business Practices | Be Korea-savvy

Kakao Mobility Under Potential Investigation for Suspected Unfair Business Practices


The startups ministry said Tuesday it will ask the antitrust regulator to file a complaint with the prosecution against Kakao Mobility Corp. (Image courtesy of Yonhap)

The startups ministry said Tuesday it will ask the antitrust regulator to file a complaint with the prosecution against Kakao Mobility Corp. (Image courtesy of Yonhap)

SEOUL, Dec. 19 (Korea Bizwire)The startups ministry said Tuesday it will ask the antitrust regulator to file a complaint with the prosecution against Kakao Mobility Corp., the operator of the country’s top taxi-hailing service, on charges of unfair business practices.

Kakao Mobility is suspected of manipulating its algorithm to give more of the calls received on its mobile taxi application to cabs under its franchise.

The app is open to both franchise and non-franchise taxis, but it allegedly allowed franchise taxis to receive ride requests even when other non-franchise taxis were located closer to clients.

The Ministry of SMEs and Startups said it made the decision considering that Kakao Mobility ”hindered fair competition by breaking the law” and inflicted big financial damage on drivers who do not have its membership.

Kakao Mobility is set to undergo a prosecution investigation as the Fair Trade Commission (FTC) must report the case to the prosecution upon the startups ministry’s request.

Earlier this year, the FTC slapped 25.7 billion won (US$20.7 million) in fines on the company, but did not file a complaint with the prosecution.

Kakao Mobility said it will “faithfully cooperate” with the upcoming procedures and continue to improve its call distribution system to “increase convenience for consumers and drivers.”

(Yonhap)

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