SEOUL, June 19 (Korea Bizwire) — With convenience becoming the new trend, services that offer fruit and vegetable preparation are gaining popularity. At “The Hyundai Seoul” operated by Hyundai Department Store, approximately 200 customers visit each day to have the fruits and vegetables they purchased cut into their preferred shapes and sizes. Customers may need [...]
DENVER, US, Feb. 17 (Korea Bizwire) - CSG® (NASDAQ: CSGS), the leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary, today released its 2022 State of the Customer Journey report. Drawing on over 10 billion customer journey interactions, the research found that companies reached their customers through an ever-broadening mix of [...]
SEOUL, Jan. 24 (Korea Bizwire) — The unabated buying boom for luxury products has led to the emergence of new part-time jobs in which individuals are paid in return for waiting in line for entry to famous foreign luxury brand shops on behalf of customers. Customers who want to purchase luxury products can hire such [...]
SEOUL, Jan. 7 (Korea Bizwire) — The question about the limit of ‘acceptable behavior’ at coffee shops is sparking a massive public debate. The controversy broke out after a man and a woman at a cafe in the southeastern port city of Busan took up an entire table for six people to engage in a [...]
SEOUL, Feb. 4 (Korea Bizwire) — Department stores are going beyond showcasing and discount promotions to tap into the ‘sensibility’ of customers to promote items online. Shinsegae Department Store added a ‘lifestyle content’ section on its mobile app last October, which introduces movies, books, and merchandise that best represent the current month or season. On [...]
INCHEON, Dec. 22 (Korea Bizwire) — With the increasing number of single-person households in South Korea, unmanned laundromats are gaining popularity as more consumers are demanding convenient access to laundry facilities. These laundromats, however, have recently been struggling with customers who bring toys and blankets used by their pets to wash them. Laundromat owners claim [...]
SIHEUNG, Sept. 9 (Korea Bizwire) — So-called ‘untact’ shopping venues are increasing in number as social distancing is gaining public awareness. The store owner of a local fashion vendor in Siheung, Gyeonggi Province introduced an unmanned checkout system, allowing customers to select clothes and then wire their payment to a designated bank account for self-checkout. [...]
SEOUL, Nov. 27 (Korea Bizwire) — South Korean banks are going beyond past practices to collaborate with other industries. KB Kookmin Bank’s Liiv Mobile is gaining the attention of the financial services market by combining finance and communications technology. Current legislation states that banks cannot engage in business activities outside of their traditional domain. However, [...]
SEOUL, Jul. 12 (Korea Bizwire) — Kakao Bank, South Korea’s second Internet-only bank, said Friday it has attracted more than 10 million accounts in about two years since launching operations. Kakao Bank, controlled by Kakao Corp., the operator of South Korea’s dominant messaging app KakaoTalk, started operations on July 27, 2017, quickly gaining popularity among [...]
SEOUL, Nov. 23 (Korea Bizwire) — One out of two mobile customers in South Korea say their mobile plan is too expensive. Rep. Kim Kyung-jin, member of the Committee on Science Technology, Broadcasting, and Communication at the National Assembly, conducted an online study to gauge the perception of current mobile plans. In the study, 50 [...]