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Emotional Laborers Oppose Family-oriented Expressions Intended to Prevent Verbal Abuse

Emotional Laborers Oppose Family-oriented Expressions Intended to Prevent Verbal Abuse

SEOUL, Aug. 26 (Korea Bizwire) — Experts are raising concerns that the concept of a family is being overly exploited as a ‘shield’ to protect emotional laborers. The laborers themselves believe that using the concept of a family to describe them is inappropriate. Last October, the Ministry of Employment and Labor distributed seven ringtones that [...]

Emotional Workers More Susceptible to Musculoskeletal Pain

Emotional Workers More Susceptible to Musculoskeletal Pain

SEOUL, Nov. 30 (Korea Bizwire) — A recent study has revealed that more than half of ‘emotional laborers’ suffer from musculoskeletal pain in the neck and shoulder areas. A research team led by Ryu Ji-young, a professor at Inje University Paik Hospital, released the results of an analysis conducted on the Korean Working Conditions Survey [...]

Yuhan-Kimberly Pushes for Policies that Protect Worker Rights

Yuhan-Kimberly Pushes for Policies that Protect Worker Rights

SEOUL, Oct. 18 (Korea Bizwire) — Yuhan-Kimberly Ltd. has decided to allow its employees working at call centers to discontinue services if they are physically or sexually harassed by customers. In addition, a resting lounge will be created to allow call center employees and other emotional laborers use such facilities to deal with the difficulties [...]

Higher Levels of Depression Among Emotional Laborers and Job Seekers

Higher Levels of Depression Among Emotional Laborers and Job Seekers

SEOUL, Oct. 2 (Korea Bizwire) — A new study has revealed that job seekers and employed workers whose jobs require emotional labor (such as service and sales jobs) are more likely to have higher levels of worry and depression compared to workers in other categories. The report published by Statistics Korea yesterday via its periodical [...]