SEOUL, Oct. 18 (Korea Bizwire) — Yuhan-Kimberly Ltd. has decided to allow its employees working at call centers to discontinue services if they are physically or sexually harassed by customers.
In addition, a resting lounge will be created to allow call center employees and other emotional laborers use such facilities to deal with the difficulties brought on during their tasks.
The company announced yesterday that it had come up with six policies created to protect the human rights of emotional laborers.
According to Yuhan-Kimberly, emotional laborers at the company will have the right to discontinue services if they are sexually harassed, verbally insulted, cursed or threatened.
Choi Gyu-bok, the CEO of Yuhan-Kimberly, said that new policies to protect human rights would be implemented to create a system that would aim to expand a corporate culture that respects all workers.
Lina Jang (firstname.lastname@example.org)