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Small Delivery App Change Brings About Sharp Reduction in Use of Disposable Spoons

Small Delivery App Change Brings About Sharp Reduction in Use of Disposable Spoons

SEOUL, Aug. 27 (Korea Bizwire) — A civic group revealed that the use of disposable spoons declined sharply over the past month after food delivery apps changed their default option for spoon selection, an environmental advocacy group said Thursday. Green Korea United announced that the use of disposable spoons is estimated to have declined by [...]

Food Delivery Apps Step Up to Fix Controversial Star Rating Systems

Food Delivery Apps Step Up to Fix Controversial Star Rating Systems

SEOUL, July 27 (Korea Bizwire) — Delivery apps and restaurant search platforms are stepping up to revise reviews and star rating systems, in response to numerous restaurants struggling with malicious reviews and absurdly low star ratings. Last week, major food delivery platform Coupang Eats introduced a new feature that allows restaurants to reply to customer [...]

S. Koreans Spent Over 12 tln Won on Food Delivery Services in 2020

S. Koreans Spent Over 12 tln Won on Food Delivery Services in 2020

SEOUL, Jan. 26 (Korea Bizwire) — South Koreans likely spent more than 12 trillion won (US$10.9 billion) on the country’s top two food delivery services, Baedal Minjok and Yogiyo, last year amid the stay-at-home trend driven by the pandemic, data showed Tuesday. Total credit card and mobile transactions on the delivery services reached an estimated [...]

Food Delivery Businesses Stricken with ‘Ratings Terrorism’

Food Delivery Businesses Stricken with ‘Ratings Terrorism’

SEOUL, Jan. 21 (Korea Bizwire) — Acts of so-called ‘ratings terrorism’ are hurting small eateries as food delivery orders continue to rise following the coronavirus outbreak. Ever since food delivery has become an important factor in surviving the COVID-19 era, reviews and ratings have also become powerful tools that can sway consumer choice. While some [...]