This image provided by Lotte Shopping on Jan. 13, 2021, shows the Model Y SUV from Tesla Inc. displayed at a department store in Seoul.
SEOUL, Nov. 16 (Korea Bizwire) — An increasing number of South Korean consumers are becoming frustrated with U.S. electric vehicle maker Tesla Inc.’s sluggish maintenance measures.
The Ministry of Land, Infrastructure, and Transport reported 561 Model S and 516 Model 3 vehicles have been subject to a recall this year.
Among them, only 398 (70.9 percent) units of Model S have been repaired under the recall since May, while only 350 (67.8 percent) units of Model 3 have been repaired since June.
Defect reports are also on the increase. As of October, a total of 123 defect cases had been reported concerning Tesla vehicles, which was nine times more than last year (14 cases).
A total of 115 of the defects involved issues with driving and internal equipment.
Tesla only has eight service centers in South Korea, three of which are in Seoul. Since there are a lot of cars lined up for maintenance, delays are inevitable.
Kevin Lee (kevinlee@koreabizwire.com)
