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Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

SEOUL, Dec. 2 (Korea Bizwire) — South Korean small and mid-sized businesses (SMEs) selling on Coupang face higher costs than on other major e-commerce platforms, according to a new industry survey released Tuesday. The Korea Federation of SMEs (KBIZ) said companies that rely on Coupang as their primary online marketplace reported paying fees equal to 20.6 [...]

Coupang Data Leak Raises Fears of Sophisticated Fraud as Authorities Sound Alarm

Coupang Data Leak Raises Fears of Sophisticated Fraud as Authorities Sound Alarm

SEOUL, Dec. 2 (Korea Bizwire) — South Korea is bracing for a wave of phone scams and phishing attempts after the recent massive data breach at Coupang exposed names, addresses, phone numbers and portions of purchase histories belonging to nearly all of the e-commerce giant’s customers. Security specialists warn that although the leaked information does not [...]

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

SEOUL, Dec. 1 (Korea Bizwire) — Days after Coupang disclosed a data breach affecting some 33.7 million customer accounts, users say they remain in the dark about what personal information was compromised, fueling anger and confusion surrounding one of South Korea’s largest-ever privacy failures. Coupang announced on Nov. 29 that names, email addresses, phone numbers, physical [...]

Korean Platforms Scramble to Review Security as Coupang Faces Heavy Penalties

Korean Platforms Scramble to Review Security as Coupang Faces Heavy Penalties

SEOUL, Dec. 1 (Korea Bizwire) — South Korean online platforms were seen carrying out emergency reviews of their data protection status, with Coupang Inc. widely expected to face major fines following a data breach, sources said Monday. On Saturday, the U.S.-listed e-commerce giant said personal information of 33.7 million customers has been compromised, far higher [...]

Coupang Breach Exposes Data of 33.7 Million Users, Triggering Nationwide Alarm

Coupang Breach Exposes Data of 33.7 Million Users, Triggering Nationwide Alarm

SEOUL, Nov. 30 (Korea Bizwire) — Anxiety is rising in South Korea after a massive data breach at e-commerce heavyweight Coupang, which local officials said Sunday may have gone undetected for months. The U.S.-listed retailer said Saturday that personal information belonging to 33.7 million customers—virtually its entire user base—was compromised. The exposed data includes names, [...]

Shinsegae–Alibaba Venture Debuts With Big Promotions, Raising Stakes in Korea’s E-Commerce War

Shinsegae–Alibaba Venture Debuts With Big Promotions, Raising Stakes in Korea’s E-Commerce War

SEOUL, Nov. 25 (Korea Bizwire) — A new joint venture between South Korea’s Shinsegae Group and China’s Alibaba International has begun operations with major year-end promotions, signaling the start of what many in the retail sector expect will be a reshaping of the country’s e-commerce landscape. Grand Opus Holdings, the JV formed by the two companies, [...]

Labor Unions, E-Commerce Giants Clash Over Proposal to Ban Early-Morning Deliveries

Labor Unions, E-Commerce Giants Clash Over Proposal to Ban Early-Morning Deliveries

SEOUL, Nov. 12 (Korea Bizwire) — South Korea’s logistics and e-commerce industries are embroiled in a fierce debate over a proposed ban on deliveries between midnight and 5 a.m., a move labor groups say is needed to protect workers’ health but businesses warn would disrupt jobs and consumer convenience. The controversy began after the Korean Confederation [...]

Coupang Posts Record Quarterly Sales but Faces Mounting Profitability Pressures and Intensifying Competition

Coupang Posts Record Quarterly Sales but Faces Mounting Profitability Pressures and Intensifying Competition

SEOUL, Nov. 5 (Korea Bizwire) —  Coupang reported record-high sales for the third quarter of 2025, buoyed by increased customer spending on its Rocket Delivery service and rapid growth in new ventures such as its Taiwan operations and Coupang Eats. Yet analysts warn that the company’s profitability remains stagnant, with operating margins stuck in the [...]

Online Shopping Hits Record High in September on Tesla, Food Demand

Online Shopping Hits Record High in September on Tesla, Food Demand

SEJONG, Nov. 3 (Korea Bizwire) – Online shopping sales in South Korea increased 13.3 percent from a year earlier to a record high for any September, driven by strong sales of Tesla vehicles and rising demand for food services, data showed Monday. The value of online shopping transactions stood at 23.79 trillion won (US$16.61 billion) [...]

Retailers Target Global Shoppers Ahead of Black Friday and Singles’ Day

Retailers Target Global Shoppers Ahead of Black Friday and Singles’ Day

SEOUL, Oct. 28 (Korea Bizwire) — South Korean retailers are gearing up for a surge in global shopping demand next month, timing major overseas promotions with U.S. Black Friday and China’s Singles’ Day as they seek to capture more spending from international consumers. W Concept, operated by Shinsegae, will run a two-week “W Week” promotion on [...]