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Facebook Messenger Gains More Teen Users

Facebook Messenger Gains More Teen Users

SEOUL, Jun. 27 (Korea Bizwire) — Although KakaoTalk still maintains its position as pretty much everyone’s favorite app for messaging in South Korea, a survey has found that an increasing number of teenagers are using messaging services provided by Facebook. According to Wiseapp, an app analytics company, the market share of Facebook’s messenger in terms [...]

“Delivery Fee” Option Added to Food Delivery Service App

“Delivery Fee” Option Added to Food Delivery Service App

SEOUL, Jun. 27 (Korea Bizwire) — All eyes are on the nation’s most popular food delivery service app after its developers decided to add a new category to the interface that allows restaurants and customers to decide who will be paying for delivery. The app is known as WoowaBrothers in English and “Baedal Minjok” locally. [...]

LG Electronics to Answer Queries Via App

LG Electronics to Answer Queries Via App

SEOUL, Jun. 26 (Korea Bizwire) — LG Electronics says it will strengthen its communication with customers while expanding after-purchase support for smartphones. Starting June 21, the South Korean electronics giant has decided to call upon its researchers, marketers and other in-house experts to reply to inquiries regarding smartphones posted by their customers on LG’s “Quick [...]

Number of Feature Phone Users in S. Korea Falls Below 7 mln

Number of Feature Phone Users in S. Korea Falls Below 7 mln

SEOUL, Jun. 26 (Korea Bizwire) — The number of feature phone users in South Korea fell below the 7-million mark as of April, government data showed Tuesday, as smartphones continue to solidify their hold on the local market. According to the data compiled by the Ministry of Science and ICT, there were 6.9 million users [...]

National Forensic Service to Investigate iPhone Slowdown Claims

National Forensic Service to Investigate iPhone Slowdown Claims

SEOUL, Jun. 25 (Korea Bizwire) — The National Forensic Service will be investigating allegations that U.S. smartphone maker Apple deliberately caused the slowdown of its older iPhone models. The Seoul-based civic group Citizens United for Consumer Sovereignty submitted iPhone 6 and iPhone 7 models as samples to the National Forensic Service for an in-depth inspection. [...]

Samsung Launching New Marketing Campaign for Galaxy S9

Samsung Launching New Marketing Campaign for Galaxy S9

SEOUL, Jun. 20 (Korea Bizwire) — Samsung Electronics Co., which released its Galaxy S9 smartphone earlier this year, is carrying out various marketing programs around the globe to bolster weaker-than-expected sales of its flagship device, industry watchers said Wednesday. The South Korean tech giant joined forces with Ya Ge, a popular restaurant in Taiwan, showcasing [...]

Kakao to Expand Food Delivery Service

Kakao to Expand Food Delivery Service

SEOUL, Jun. 19 (Korea Bizwire) — Kakao Corp., best known for its ubiquitous smartphone messaging app, is expanding its recent venture into the food delivery service. Having initiated delivery service for select franchise stores as a third-party in March of last year, Kakao has announced that it is expanding its delivery service to include all [...]

Instagram Up, Facebook Down in S. Korea’s Social Media Popularity

Instagram Up, Facebook Down in S. Korea’s Social Media Popularity

SEOUL, Jun. 19 (Korea Bizwire) — South Korean smartphone users spent more time on Instagram and less on Facebook in May compared to a year earlier, a research showed Tuesday. According to the report released by industry tracker WiseApp, South Korean smartphone users spent a combined 4.2 billion minutes on the popular U.S.-based social media [...]

YouTube is Korea’s Top Video Sharing Platform

YouTube is Korea’s Top Video Sharing Platform

SEOUL, Jun. 12 (Korea Bizwire) — Use of the global video-sharing platform YouTube in Korea accounted for almost 86 percent of videos consumed on mobile apps, according to a research survey released today. Media research firm Wiseapp surveyed the total number of hours used on video playing applications in May. Results showed that 30.43 million [...]

LG Electronics Offers Chatbot Service for Customers

LG Electronics Offers Chatbot Service for Customers

SEOUL, Jun. 12 (Korea Bizwire) — LG Electronics Co., a global leader in consumer electronics and mobile communications, said Tuesday it has adopted around-the-clock chatbot service to enhance customers’ convenience. LG Electronics’ chatbot service was based on its artificial intelligence platform called DeepThinQ and an analysis of about 10 million customer complaints about its products, [...]