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LG Electronics to Answer Queries Via App

LG Electronics to Answer Queries Via App

SEOUL, Jun. 26 (Korea Bizwire) — LG Electronics says it will strengthen its communication with customers while expanding after-purchase support for smartphones. Starting June 21, the South Korean electronics giant has decided to call upon its researchers, marketers and other in-house experts to reply to inquiries regarding smartphones posted by their customers on LG’s “Quick [...]

Number of Feature Phone Users in S. Korea Falls Below 7 mln

Number of Feature Phone Users in S. Korea Falls Below 7 mln

SEOUL, Jun. 26 (Korea Bizwire) — The number of feature phone users in South Korea fell below the 7-million mark as of April, government data showed Tuesday, as smartphones continue to solidify their hold on the local market. According to the data compiled by the Ministry of Science and ICT, there were 6.9 million users [...]

National Forensic Service to Investigate iPhone Slowdown Claims

National Forensic Service to Investigate iPhone Slowdown Claims

SEOUL, Jun. 25 (Korea Bizwire) — The National Forensic Service will be investigating allegations that U.S. smartphone maker Apple deliberately caused the slowdown of its older iPhone models. The Seoul-based civic group Citizens United for Consumer Sovereignty submitted iPhone 6 and iPhone 7 models as samples to the National Forensic Service for an in-depth inspection. [...]

Samsung Launching New Marketing Campaign for Galaxy S9

Samsung Launching New Marketing Campaign for Galaxy S9

SEOUL, Jun. 20 (Korea Bizwire) — Samsung Electronics Co., which released its Galaxy S9 smartphone earlier this year, is carrying out various marketing programs around the globe to bolster weaker-than-expected sales of its flagship device, industry watchers said Wednesday. The South Korean tech giant joined forces with Ya Ge, a popular restaurant in Taiwan, showcasing [...]

LG to Break Tradition of First Releasing Handsets in Home Market

LG to Break Tradition of First Releasing Handsets in Home Market

SEOUL, May 31 (Korea Bizwire) — LG Electronics Inc. is set to break away from its traditional sales strategy of launching smartphones at home first and then expanding the release to overseas markets, industry watchers said Thursday. The outlook came as the South Korean tech giant, which wants to customize sales plans for individual countries, [...]

Samsung’s Smartphone Recycling Program Wins U.S. Environmental Award

Samsung’s Smartphone Recycling Program Wins U.S. Environmental Award

SEOUL, May 18 (Korea Bizwire) — Samsung Electronics Co.’s “upcycling” efforts to utilize outdated smartphones’ parts to create new products and save materials was acknowledged as one of the major environmental movements in the United States, industry sources said Friday. U.S. industry tracker Environmental Leader recognized the Samsung Electronics’ program as the “Judges’ Choice” for [...]

Samsung to Install Bixby in Wider Range of Products

Samsung to Install Bixby in Wider Range of Products

SEOUL, May 17 (Korea Bizwire) — Samsung Electronics Co. said Thursday it will apply its artificial intelligence (AI) voice recognition system, Bixby, to a wider range of home appliances in line with its vision to establish an Internet-of-Things (IoT) ecosystem for households. Kim Hyun-suk, head of the company’s consumer electronics division, said it is important [...]

Korean Companies Target Growing “Kids’ Market”

Korean Companies Target Growing “Kids’ Market”

SEOUL, May 15 (Korea Bizwire) — Telecommunications platforms and portal websites are competing for the sizeable market catering to services for children. Experts say that businesses are implementing strategies that target parents willing to invest big bucks for their kids. In the process, businesses are also able to secure a new generation of customers. According [...]

LG Electronics to Release New Smartwatch Next Month: Sources

LG Electronics to Release New Smartwatch Next Month: Sources

SEOUL, May 9 (Korea Bizwire) — LG Electronics Inc., which recently showcased the LG G7 ThinQ smartphone, plans to release a new smartwatch next month, seeking to accelerate efforts to revitalize its struggling mobile communication business, industry watchers said Wednesday. The new smartwatch would become the successor of the LG Watch Style released in March [...]