Korean ranked first in both “e-Government Development Index,” which gauges the e-Government development level and “e-Participation Index,” which evaluates the level of citizens’ online engagement in governmental policies. (image: Minwon24)
SEOUL, June 26 (Korea Bizwire) – When it comes to e-Government prowess, Korea commands the No. 1 title, grabbing the first spot for three consecutive times beginning 2010, according to a report conducted by the United Nation’s e-government survey. UN conducts the survey in every two year to enhance global e-government cooperative system and inter-governmental competitiveness.
The Ministry of Security and Public Administration announced on June 24 that according to the Survey 2014, Korea ranked first in both “e-government Development Index,” which gauges the e-Government development level and “e-Participation Index,” which evaluates the level of citizens’ online engagement in governmental policies.
The ministry said that the result shows that the UN recognizes Republic of Korea as the best e-government country and this will help Korea’s e-government platform to become a world standard.
“The feat this time again can be attributable to the Korean government’s rigorous efforts to provide customized service and policies while offering an open solution on which every citizen can share public information with ease.” said an official at the ministry.
“As UN tried to give importance on “Open Government Data” in its 2014 assessment, Korea’s ‘Government 3.0’ project, pushed ahead by the current administration, seems to have garnered favorable recognition in the world,” he added.
By linking and integrating related public services, Korean e-government can handle a wide variety of civil affairs, such as birth and death reporting, employment, moving-in notification, all possible without the cumbersome visit on related service offices. The Internet-savvy government has also attempted to expand two-way communications between the authorities and the citizen by providing real-time information using SNS and allowing the people to access the public services using mobile devices.
Following Korea’s leading position, Australia, Singapore, France, the Netherlands, Japan and the U.S. also ranked higher in the e-Government Development Index category. In the e-Participation Index category, the Netherlands took the joint No.1 title, along with Korea, followed by Uruguay, which ranked the second, outstanding feat for a Latin American nation.
To enhance the e-government infrastructure in Korea, the ministry plans to form a cloud-based e-government system and gear up for its e-government paradigm shift — toward much more customer-oriented service from its previously focused “efficacy and online” for public service.
Big-data will also plays a significant role in Korean e-government’s upgraded version; It will try to realize a smart government which can offer any public service at anytime and from anywhere and this enhancement will be largely possible helped by the cloud and big data technology, which is likely to facilitate smart work environment, with the wider popularization of video conferences solutions. In the mean time, the government will shore up information safety measures by expanding information protection grading system.
Kang Byung-kyu, Security and Public Administration minister, said, “With the recognition, Korea has cemented its exemplary position as the best e-government country. While we promote our ‘Government 3.0’ policy which centered on main themes of “open, share, communications and cooperation,” we will support the local ICT companies to make inroads into overseas market showcasing Korea’s leading e-Government systems.”
Written by John Choi (johnchoi@koreabizwire.com)
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