Starbucks Korea Responds to Protests by Announcing Plans to Improve Working Conditions | Be Korea-savvy

Starbucks Korea Responds to Protests by Announcing Plans to Improve Working Conditions


A truck hired by Starbucks Coffee Korea employees stands on a road in southern Seoul on Oct. 7, 2021, carrying a sign calling for the improvement of their working conditions. (Yonhap)

A truck hired by Starbucks Coffee Korea employees stands on a road in southern Seoul on Oct. 7, 2021, carrying a sign calling for the improvement of their working conditions. (Yonhap)

SEOUL, Oct. 19 (Korea Bizwire)Facing protests for a better working environment, Starbucks Coffee Korea plans to hire a significant number of new employees and raise wages for managers and staff.

The local unit of the U.S. coffee giant announced that it will recruit 1,600 new employees nationwide starting on Friday in addition to regional recruiting that is currently under way.

It also plans to offer higher wages to baristas with better performance and more experience, as well as to store managers.

The company will set up a separate task force to prevent an excessive workload from being imposed on employees whenever the company introduces new seasonal and non-seasonal merchandise.

The company will also renovate staff lounges at all Starbucks stores by the end of the year, and organize a separate human resources team and a Facility and Equipment team dealing with new employees and work environment, respectively, to focus improving conditions for employees.

Starbucks Coffee Korea’s new initiatives come following a truck protest by Starbucks employees demanding ways to limit the heavy workload during various merchandise events.

Ashley Song (ashley@koreabizwire.com)

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