SEOUL, Dec. 26 (Korea Bizwire) – The Ministry of Environment announced Monday a revision to the Clean Air Conservation Act in an effort to improve the country’s legal framework and toughen penalties in the case of a “second” VW emissions scandal that may arise in the future. To begin with, the revision will allow the [...]
SEOUL, Nov. 29 (Korea Bizwire) – A recent survey revealed that many couples are unable to obtain refunds for their deposits, or are forced to pay exorbitant fees when they cancel wedding hall reservations. The Korea Consumer Agency announced on November 28 that contract cancellation (78.3 percent) ranked first among computer complaints related to wedding [...]
SEOUL, Nov. 17 (Korea Bizwire) – It has been over a month since exchange and refund programs for the Galaxy Note 7 began, but recent data reveals that thousands are still holding on to their phablets with telecommunications companies showing an average recovery rate of roughly 40 percent. According to data compiled by the Ministry [...]
SEOUL, Oct. 13 (Korea Bizwire) – Owners of the Galaxy Note 7 in South Korea on Thursday started getting a refund or swapping their phones for another smartphone, two days after Samsung Electronics Co. decided to discontinue the device over safety concerns. Consumers who have a Note 7 in their possession must visit stores where [...]
SEOUL, Sept. 6 (Korea Bizwire) – South Korean consumers who already bought the Galaxy Note 7 smartphones are expected to prefer to replace their Note 7 devices with new ones rather than receive complete refunds because of a longer period for the replacement program, industry officials said Tuesday. Samsung announced a global recall of the [...]
SEOUL, June 10 (Korea Bizwire) – Volkswagen customers have submitted a petition to the Ministry of Environment, demanding that their vehicle purchases be refunded in lieu of a recall. Seoul Central District Prosecutors’ Office said Thursday that Audi Volkswagen Korea arbitrarily changed key parts of some 50,000 vehicles, altering their emissions. The ministry rejected Volkswagen’s [...]
SEOUL, June 8 (Korea Bizwire) – Thousands of Volkswagen owners plan to ask South Korea’s environment ministry to order the local unit of the German carmaker to refund the cost of their cars, a lawyer said Wednesday. Jason Ha, who represents about 4,400 Volkswagen owners at Barun Law, said he will formally file the petition [...]
SEJONG, Sept. 16 (Korea Bizwire) — The government is considering forcing carmakers to exchange or give refunds for defective cars that pose safety risks, a government official said Wednesday. The move is in response to a frustrated consumer publicly smashing his 200 million-won (US$169,200) Mercedes-Benz AMZ S63 with a baseball bat and a golf club [...]
Seoul, July 20 (Korea Bizwire) – Consumer “A” bought a pair of shoes for 249,000won last month. When “A” received the shoes, “A” didn’t like the design and requested a refund. However, the seller rejected the request, saying the shoes were not refundable because they were tailor made. As the number of people purchasing shoes [...]
SEOUL, Jun. 2 (Korea Bizwire) — Taxi companies in Seoul are hoping to change the notorious image of Seoul taxi drivers, as customers will be able to report cabbies’ rude behavior and illegal activities and receive refunds of up to 50,000 won (US$ 44). The Seoul Taxi Corporate Association said on June 1 that 28 [...]