SEOUL, June 10 (Korea Bizwire) — South Korean consumers ranked the dawn delivery market as the most consumer-friendly, while wedding services received the lowest score in a nationwide survey released Tuesday by the Korea Consumer Agency. The findings are part of the agency’s “2024 Consumer Market Evaluation Index,” which assesses how consumer-oriented various markets are [...]
SEOUL, June 5 (Korea Bizwire) — South Korea’s Fair Trade Commission (FTC) announced Wednesday that it will formalize and publicly disclose criteria for identifying online shopping platforms that receive frequent consumer complaints, in a bid to improve transparency and strengthen consumer protection. Under the proposed regulation — titled Rules on Disclosure of Online Retailers with [...]
SEOUL, May 26 (Korea Bizwire) – E-commerce giant Coupang said Monday it has transitioned from a co-representative leadership system to a sole representative system under Park Dae-joon as part of efforts to drive growth through artificial intelligence (AI)-based logistics innovation. The company, wholly owned by New York-listed Coupang Inc., had been led by two representative directors, Park and Kang Han-seung. Park has spearheaded the nationwide expansion of Coupang’s renowned Rocket Delivery service and led the [...]
Korean Delivery Workers Secure Voting Day Off Ahead of 2025 Presidential Election After Industry-Wide Pressure SEOUL, May 24 (Korea Bizwire) — As South Korea prepares for its 21st presidential election on June 3, a heated debate over delivery workers’ right to vote has drawn national attention — and ultimately, a resolution. Following mounting public pressure and [...]
SEOUL, May 17, 2025 (Korea Bizwire) — Despite the growing presence of Chinese e-commerce giants like AliExpress and Temu, a majority of South Korean consumers still prefer domestic online platforms for their perceived reliability and product quality—even at higher prices, a government report revealed Friday. According to a report published by the Korea Information Society Development [...]
SEOUL, May 15 (Korea Bizwire) — South Korea’s leading e-commerce platforms are increasingly venturing into the offline space, launching a wave of pop-up stores to elevate brand visibility and draw new customers back to their digital platforms amid rising competition and shifting consumer habits. SSG.com, the e-commerce unit of retail giant Shinsegae Group, announced it will [...]
SEOUL, May 6 (Korea Bizwire) — South Korean e-commerce giant Coupang, Inc. said Tuesday it has launched an English interface for its mobile application to better cater to its foreign customers shopping online. The English interface will enable users to view functions central to the app, including product search, product descriptions, order information and payment, [...]
SEOUL, May 5 (Korea Bizwire) — Online shopping has become the dominant channel for purchasing home appliances in South Korea, outpacing all other major product categories in digital penetration, according to newly released government data. Figures from Statistics Korea’s national portal show that online transactions accounted for 53.7% of total retail sales in the home appliance [...]
SEOUL, May 2 (Korea Bizwire) — South Korea’s antitrust regulator said Friday it has decided to fine Meta Platforms Inc., the operator of Facebook and Instagram, on charges of violating the country’s law on consumer protection. Meta Platforms was slapped with a 6 million-won (US$4,176) fine and ordered to take necessary measures to align with [...]
SEOUL, May 1 (Korea Bizwire) — Online shopping sales in South Korea gained 2.6 percent from a year earlier in March driven by rising demand for food products and relevant services, data showed Thursday. The value of online shopping transactions stood at 22.42 trillion won (US$15.72 billion) in March, up 576.8 billion won from a [...]