Hyundai Motor Introduces Contact-free Customer Service Robot | Be Korea-savvy

Hyundai Motor Introduces Contact-free Customer Service Robot


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SEOUL, Jan. 26 (Korea Bizwire)Hyundai Motor Group announced Monday the introduction of a service robot capable of engaging with customers at the company’s dealerships.

The service robot, named DAL-e, was designed to connect customers with salespeople at Hyundai dealerships.

It includes facial recognition and self-driving technology to engage with customers in various environments.

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The robot can ask unmasked customers to wear protective masks, speak in natural tones, and move its arms to react to customer behavior, moving up a notch in the contact-free robot experience.

It also recognizes nearby obstacles, evading them via self-driving technology, and moves on four wheels, allowing navigation in all directions.

Image Credit: Hyundai Motor Group / photonews@koreabizwire.com

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