Gangnam Uses Mystery Shoppers to Gauge Customer Service at Plastic Surgery Clinics
SEOUL, Aug. 28 (Korea Bizwire) — For the past two months, Gangnam district has inspected around 50 cosmetic surgery facilities within its boundaries by sending out mystery shoppers. The aim of its covert operation was to “objectively measure the quality of the medical services offered and identify any problems and improve them in order to [...]