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Hyundai Ranks Below Average in J.D. Power’s Customer Service Rating

Hyundai Ranks Below Average in J.D. Power’s Customer Service Rating

SEOUL, March. 11 (Korea Bizwire) — Hyundai Motor Group, the South Korean automotive group which has Hyundai Motor Co. and Kia Corp. under its wing, received a failing grade in U.S. marketing information service firm’s customer service satisfaction study. According to the J.D. Power U.S. Customer Service Index (CSI) Study, Hyundai, Kia, along with Hyundai’s [...]

Hyundai Affiliates Set Up AI System to Prevent ‘Incomplete Sales’

Hyundai Affiliates Set Up AI System to Prevent ‘Incomplete Sales’

SEOUL, Dec. 9 (Korea Bizwire) — With financial regulators placing bigger emphasis on strengthening consumer protection, Hyundai Motor Group’s two affiliates have set up a special artificial intelligence (AI)-based system to prevent the so-called ‘incomplete sale’ of financial products. Hyundai Card Co., a leading credit card issuer in South Korea, said Wednesday that it had [...]

Hyundai and Kia Dealerships Step Up to Oppose Online Car Sales

Hyundai and Kia Dealerships Step Up to Oppose Online Car Sales

SEOUL, Aug. 24 (Korea Bizwire) — With the new ‘contactless’ culture that has settled in with COVID-19, cars are beginning to be sold online, sparking a nationwide controversy as online car shopping is threatening the livelihood of offline dealers. Gwangju Global Motors, a firm jointly established by Hyundai Motor Co. and the southwestern city of [...]

Hyundai Electric Joins Forces with Hyundai Motor for Hydrogen Fuel Cell Biz

Hyundai Electric Joins Forces with Hyundai Motor for Hydrogen Fuel Cell Biz

SEOUL, July 29 (Korea Bizwire) — Hyundai Electric & Energy Systems Co. (HE) said Thursday that it has signed a preliminary deal with Hyundai Motor Co. to develop hydrogen fuel cell packages for electricity generation. The hydrogen fuel cell packages will be developed based on Hyundai Motor’s fuel cell for electric vehicles, HE said in [...]

Hyundai Motor to Introduce Integrated Mobility Service for Pets

Hyundai Motor to Introduce Integrated Mobility Service for Pets

SEOUL, April 27 (Korea Bizwire) — Hyundai Motor Group said Monday that it will begin a four-month trial of M.Vibe, the company’s newest integrated mobility service for electric vehicle (EV) drivers with pets. Customers can book pet medical treatments, beauty salons, and accommodations using M.Vibe, and easily travel with pets onboard a specially designed Kia [...]

Hyundai Developing Hydrogen-powered Construction Equipment

Hyundai Developing Hydrogen-powered Construction Equipment

SEOUL, Feb. 19 (Korea Bizwire) — Hyundai Motor Co., South Korea’s biggest carmaker by sales, and Hyundai Construction Equipment Co. (HCE), the country’s No. 2 construction equipment maker, will join hands to develop construction vehicles such as excavators and forklifts powered by hydrogen. The two and Hyundai Mobis Co., the country’s biggest auto parts maker [...]