Amsterdam, the Netherlands, April 9 (Korea Bizwire) - With the current loss of around 90% of all flights between Europe and Asia, there is a major shortage of freight capacity. At the same time, and precisely because of the crisis surrounding COVID-19, there is a huge requirement to transport medical equipment and other supplies quickly between [...]
SEOUL, Feb. 14 (Korea Bizwire) — KLM Royal Dutch Airlines, the national flag carrier of the Netherlands, offered a public apology Friday for not allowing South Korean passengers to use an on-board toilet due to concerns about the new coronavirus. The incident occurred on a KLM flight to Incheon from Amsterdam on Monday when a [...]
AMSTELVEEN, The Netherlands and SAN FRANCISCO, Dec. 19 (Korea Bizwire) — KLM Royal Dutch Airlines is taking the next step in using artificial intelligence (AI) within its social media service. KLM worked with AI frontrunner, DigitalGenius, to add automated answers to general repetitive questions from customers without the intervention of a human service agent. This [...]