foreign airlines Archives | Be Korea-savvy

Foreign Airlines Face Triple the Complaint Rate of Domestic Carriers in South Korea

SEOUL, Sept. 5 (Korea Bizwire) – As international travel demand surges, foreign airlines operating in South Korea are facing a consumer complaint rate three times higher than that of domestic carriers, according to a report released on September 4 by the Korea Consumer Agency (KCA). The KCA reported that from last year through the first half [...]

Refund Rejections at Foreign Airlines Up Sharply

SEOUL, Sept. 8 (Korea Bizwire) — Amid the prolonged COVID-19 pandemic, the number of cases in which foreign airlines have rejected refund requests has more than quadrupled compared to a year ago. The number of cases filed for damage claims against foreign airlines for refund refusals stood at 887 in the January to August period [...]