GIMCHEON, July 30 (Korea Bizwire) — A South Korean court has ruled in favor of a consumer who faced a 100 million won ($77,000) damages lawsuit after posting a negative review of an online lecture, affirming that such commentary falls under protected freedom of expression. According to the Korea Legal Aid Corporation on Wednesday, both [...]
SEOUL, June 5 (Korea Bizwire) — South Korea’s Fair Trade Commission (FTC) announced Wednesday that it will formalize and publicly disclose criteria for identifying online shopping platforms that receive frequent consumer complaints, in a bid to improve transparency and strengthen consumer protection. Under the proposed regulation — titled Rules on Disclosure of Online Retailers with [...]
SEOUL, Oct. 10 (Korea Bizwire) — South Koreans who were older, lower income earners, and with low levels of education were found to have less capacity to understand and utilize consumer information or claim their rights as consumers, according to a survey titled “2018 Consumer Empowerment Index of Korea” conducted by the Korea Consumer Agency [...]
SEOUL, Jul. 10 (Korea Bizwire) — A series of new measures to protect consumers is being pushed forth by the Consumer Policy Committee overlooked by the central government. One such measure follows efforts to protect the rights of smartphone consumers. As of present, the warranty period for smartphones guaranteed by smartphone producers such as Samsung [...]