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Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences

Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences

SAN MATEO, Calif., April 26 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced Freshworks CRM for e-commerce is now available in the Shopify App Store. The solution integrates directly with Shopify to provide its millions of merchants with a unified CRM that enables live conversational support, marketing and sales [...]

Freshworks Launches its First Unified CRM for E-Commerce Companies

Freshworks Launches its First Unified CRM for E-Commerce Companies

SAN MATEO, Calif., April 26 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched Freshworks CRM for e-commerce, a customer relationship management (CRM) solution with a unified customer record across conversational marketing, sales and customer support. Built for direct-to-consumer brands and digital retailers, the CRM solution empowers employees to [...]

E-Commerce Latecomers Attempt to Differentiate Themselves Through Specialized Business Models

E-Commerce Latecomers Attempt to Differentiate Themselves Through Specialized Business Models

SEOUL, Jan. 20 (Korea Bizwire) — As the dominance of the top three players — Naver Corp., Coupang Inc. and SSG.com — is solidifying in the South Korean e-commerce market, latecomers are adopting drastic differentiation and transformation strategies. Wemakeprice Inc., a local open market operator, added a special button that is connected to SSG.com to [...]

E-commerce Operators Ignore Losses in Cutthroat Competition for Market Share

E-commerce Operators Ignore Losses in Cutthroat Competition for Market Share

SEOUL, Nov. 29 (Korea Bizwire) — Competition is heating up among South Korean e-commerce operators to get the upper hand in the market. Regardless of losses, they are making aggressive investments while focusing on increasing their market share. Investment has primarily focused on logistics centers and marketing. E-commerce giant Coupang Inc., which recently raised funds [...]

U.S. Polo Assn.’s E-Commerce Growth Puts Brand on the 2021 Digital Commerce 360′s Prestigious Top 500 Rankings

U.S. Polo Assn.’s E-Commerce Growth Puts Brand on the 2021 Digital Commerce 360′s Prestigious Top 500 Rankings

WEST PALM BEACH, Fla., Oct. 14 (Korea Bizwire) – USPA Global Licensing Inc. (USPAGL) today announced that U.S. Polo Assn., the official brand of the United States Polo Association (USPA), has been ranked in the 2021 Digital Commerce 360‘s Top 500, a globally recognized ranking of the leading 500 online retailers headquartered in North America. U.S. Polo Assn. experienced a surge in [...]

Yanolja to Acquire 70 pct Stake in Interpark’s E-commerce Businesses

Yanolja to Acquire 70 pct Stake in Interpark’s E-commerce Businesses

SEOUL, Oct. 14 (Korea Bizwire) — Yanolja Co., a leading South Korean travel platform operator, said Thursday that it signed an agreement to buy a 70 percent stake in e-commerce businesses of Interpark Corp. for 294 billion won (US$248 million). Yanolja said its move to acquire Interpark’s travel, performing arts, shopping and book businesses is [...]