The information will be provided in English, Japanese, and simplified and traditional Chinese. (image: Visit Korea Committee)
SEOUL, Oct. 18 (Korea Bizwire) — Foreign visitors to South Korea will soon have access to tourist information in multiple languages, 24 hours a day, at major tourist destinations, starting in Seoul.
The government has revealed the launch of a 24-hour multilingual automated “smart help desk,” catering to the convenience of international visitors.
The first “help desk” will be installed at the 7-Eleven store in front of the Chinese Embassy in Jung-gu, Seoul on October 22 and operated on a trial basis.
The system, based on the latest Information and Communication Technology (ICT), will provide comprehensive information on Korea’s popular tourist attractions, shopping areas and famous restaurants in addition to information on how to cope with emergency situations.
The information will be provided in English, Japanese, and simplified and traditional Chinese.
The “smart help desks” are expected to be installed at 10 venues primarily in the Seoul metropolitan area, including Myeong-dong, Gangnam, Itaewon, Jongno, and Incheon International Airport.
After an analysis of the data regarding usage levels of the automated info booths, the government will decide on whether to expand the network.
Kevin Lee (kevinlee@koreabizwire.com)
