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Subway Cooling Complaints Surge in Seoul, Straining Customer Service Amid Summer Heat

Subway Cooling Complaints Surge in Seoul, Straining Customer Service Amid Summer Heat

SEOUL, June 20 (Korea Bizwire) — Seoul’s subway system has faced a deluge of temperature-related complaints in recent months, with over 283,000 grievances filed from January through May, according to Seoul Metro. The figure accounts for 75.5% of all customer service issues reported during the five-month period. As temperatures rose in May, so did commuter frustration, [...]

Data Disproves ‘Free Rider’ Myth: Foreigners Strengthen Korea’s Health System

Data Disproves ‘Free Rider’ Myth: Foreigners Strengthen Korea’s Health System

SEOUL, June 19 (Korea Bizwire) — Contrary to persistent public concerns that foreign nationals are draining South Korea’s national health insurance system, new data reveal a dramatically different reality: foreign enrollees have delivered a growing budget surplus for eight consecutive years, reaching an all-time high in 2024. According to figures released Wednesday by the National [...]

Foreign Tourists Praise South Korea’s Punctual Rail Services, Survey Finds

Foreign Tourists Praise South Korea’s Punctual Rail Services, Survey Finds

SEOUL, June 18 (Korea Bizwire) — Foreign visitors to South Korea ranked punctuality as the most satisfying aspect of the country’s railway services, according to a new customer satisfaction survey released by national rail operator KORAIL. The survey, conducted on May 18–19, polled 301 foreign tourists at major transportation hubs including Seoul Station, Busan Station, [...]

Use of Low-Denomination Coins Dwindles as Digital Payments Rise in South Korea

Use of Low-Denomination Coins Dwindles as Digital Payments Rise in South Korea

SEOUL, June 17 (Korea Bizwire) — The Bank of Korea’s issuance of 10-won coins hit an all-time monthly low in May, underscoring the accelerating decline of physical currency in a society increasingly reliant on digital payments. According to data released Tuesday from the central bank’s Economic Statistics System, just 17 million won worth of 10-won [...]

Caring Alone: The Silent Crisis Facing Korea’s Disability Caregivers

Caring Alone: The Silent Crisis Facing Korea’s Disability Caregivers

SEOUL, June 16 (Korea Bizwire) — Nearly half of caregivers for people with developmental disabilities in South Korea are providing care alone, often without any backup support in emergencies, according to a nationwide study released Sunday. The survey, commissioned by the Ministry of Health and Welfare and conducted by the Korea Institute for Health and Social [...]

Loan Repayment Pressure Weighs on Spending as Korea’s Household Debt Stays High

Loan Repayment Pressure Weighs on Spending as Korea’s Household Debt Stays High

SEOUL, June 15 (Korea Bizwire) — South Korea’s household debts stood at nearly 1.7 times their disposable income, data showed Sunday, with the pressure for loan repayment driving down consumer spending, potentially triggering an economic recession. The debt-to-income ratio for South Korean households and nonprofit organizations came to 174.7 percent as of end-2024, according to [...]

Tobacco Market Undergoes Rapid Shift as E-Cigarettes and Flavored Products Rise

Tobacco Market Undergoes Rapid Shift as E-Cigarettes and Flavored Products Rise

SEOUL, June 12 (Korea Bizwire) — South Korea’s tobacco market is undergoing a seismic shift, with traditional cigarettes giving way to e-cigarettes and flavored tobacco products that promise less smoke and odor — but are raising fresh public health concerns. A government-commissioned report released Thursday by the Korean Society for Smoking Cessation, titled “2024 In-Depth [...]

Dawn Delivery Services Rated Most Consumer-Friendly, Wedding Services Least

Dawn Delivery Services Rated Most Consumer-Friendly, Wedding Services Least

SEOUL, June 10 (Korea Bizwire) — South Korean consumers ranked the dawn delivery market as the most consumer-friendly, while wedding services received the lowest score in a nationwide survey released Tuesday by the Korea Consumer Agency. The findings are part of the agency’s “2024 Consumer Market Evaluation Index,” which assesses how consumer-oriented various markets are [...]

Elderly Koreans Living Alone and on Low Incomes Face Higher Depression Risk, Study Finds

Elderly Koreans Living Alone and on Low Incomes Face Higher Depression Risk, Study Finds

SEOUL, June 9 (Korea Bizwire) — Elderly South Koreans with lower incomes are significantly more likely to eat meals alone—and that isolation is closely linked to higher levels of depression, a new academic study has found. Published in the latest issue of the Korean Journal of Gerontology, the study titled “A Path Analysis of Income, [...]

Paternity Leave Uptake Rises, But Remains Concentrated in Large Corporations

Paternity Leave Uptake Rises, But Remains Concentrated in Large Corporations

SEOUL, June 9 (Korea Bizwire) — More South Korean men are taking paternity leave, but the majority continue to come from large companies, highlighting persistent disparities in access to parental benefits based on workplace size, a new study has found. According to a report released Sunday by the Korea Institute for Health and Social Affairs, [...]