Subway Cooling Complaints Surge in Seoul, Straining Customer Service Amid Summer Heat
SEOUL, June 20 (Korea Bizwire) — Seoul’s subway system has faced a deluge of temperature-related complaints in recent months, with over 283,000 grievances filed from January through May, according to Seoul Metro. The figure accounts for 75.5% of all customer service issues reported during the five-month period. As temperatures rose in May, so did commuter frustration, [...]