The internet-based HRTS 2.0 application will offer instant access to open maintenance service calls, elevator performance data and calling elevator service. (image: Hyundai Elevator)
SEOUL, Nov. 15 (Korea Bizwire) – Hyundai Elevator Co. announced on November 13 that it would launch a new mobile application called HRTS 2.0, or Hyundai Real Time Service 2.0, to provide customers with convenient services. The application allows Hyundai Elevator customers to check and monitor all the Hyundai elevators 24/7 nationwide.
The internet-based HRTS 2.0 application will offer instant access to open maintenance service calls, elevator performance data and calling elevator service. As it helps repairmen repair elevators from a distance, 66 percent of all the breakdowns are expected to be repaired by remote-controlling them. The application service offered by the leading elevator company in South Korea will come at no extra costs to all the elevator customers.
In a few years, the mobile application is planned to be equipped with more upgraded services which will allow app users to check situations inside elevators through closed-circuit televisions in the elevator.
“A growing number of people, who are on the go today, living in apartment buildings and high-rise multipurpose buildings are likely to install a calling device to call an elevator in order to save waiting time. HRTS 2.0 will allow those people to freely call an elevator without spending any money on installing the device,” said an official of the company.
Hyundai Elevator Co., headquartered in Gyeonggi Province near Seoul and employing approximately 1,600 workers, is one of the world’s leading manufacturer and maintainer of people-moving products such as elevators, escalators and moving walks.
About a year earlier, global elevator company Otis, a rival to Hyundai Elevator, has already rolled out an application to offer similar convenient services including service calls, elevator performance checks and service call logging from a smartphone to its customers without any additional charge.
By Veronica Huh (veronicah@koreabizwire.com)
