This photo taken on Nov. 1, 2021, shows a restaurant in Seoul preparing to receive customers as the “living with COVID-19″ measures go into effect amid rising vaccination levels. (Yonhap)
SEOUL, Dec. 9 (Korea Bizwire) — Among restaurant employees, workers at Japanese restaurants feel most exposed to intensive labor while their sense of achievement is the lowest, a survey showed.
The Industrial Skills Council, comprised of 16 associations and groups including the Korea Food Service Industry Association, conducted a survey of 160 workers in the foodservice industry to ask about their working environment.
Scored from 1 to 5, the average score on labor intensity was 3.59 points, leaning towards the higher end.
The level of work satisfaction, on the other hand, scored 2.50 points, indicating that the workers were less than satisfied with their work.
Sorted by restaurant type, workers at Japanese restaurants scored the highest labor intensity score of 3.76 points.
Workers at restaurants that serve non-alcoholic drinks were most satisfied with their work (3.40 points), while those at Japanese restaurants were least satisfied with their work (2.02 points).
The level of work-life balance was the highest among workers at non-alcoholic beverage shops (2.80 points) and lowest among other snack vendors (2.43 points).
Sorted by the type of work, the level of labor intensity was particularly high among management (4.00 points), followed by kitchen workers (3.44 points) and dining hall services (3.37 points).
The level of work satisfaction was the highest among kitchen staff (2.55 points), followed by dining hall staff (2.47 points) and management (2.46 points).
H. M. Kang (hmkang@koreabizwire.com)
